ZzzZap! — Support

Answers to the most common questions. Didn’t find yours? Write to us.

Frequently asked questions

Is the game free?

Yes. You can watch a rewarded video to get extra time, double your score or recharge power-ups, but it is always your choice: videos only play when you tap a button with a play icon.

How does the worldwide leaderboard work?

On iPhone it uses Apple Game Center, on Android Google Play Games. You can play without signing in: your local high scores stay on the device.

Where can I change my ad preferences?

In Settings > Privacy options (GDPR).

I lost my high scores.

Progress, local high scores and bonus charges are stored on the device, so uninstalling the app deletes them unless they are restored from an Android backup. Scores submitted to the worldwide leaderboard stay on your Game Center or Google Play Games profile.

Still need help?

Email us with the app name, your device model and operating system version, and a short description of the problem.

app.fbmb@gmail.com